I.    General provisions:

1.    These Terms and Conditions are an integral part of the sales agreement for any products offered by the company:

Klawiszedolaptopa.pl Milek Krzysztof
ul. Gogolińska 4E
47-100 Strzelce Opolskie
NIP: PL9910265125
REGON: 161439805

Branch:

ul. J. Sobieskiego 3
46-061 Źlinice

Bank account:
IBAN: PL22 1050 1504 1000 0091 3085 8773
Klawiszedolaptopa.pl Milek Krzysztof
ul. J. Sobieskiego 3
46-061 Zlinice

 
2.    Sales are made online between a customer, hereinafter referred to as "the Customer", placing an order at the klawiszedolaptopa.pl online shop or at associated online shops, hereinafter referred to as "the Online Shop".
3.    Every Customer purchasing products offered by the klawiszedolaptopa.pl Milek Krzysztof Company is obliged to read the Terms and Conditions.


II.    Acceptance and execution of orders:

4.    The Online Shop sells goods online. The information on products is published by the Online Shop on the following websites: touchespourclaviers.fr , klawiszdolaptopa.pl , klawiszedolaptopa.pl , laptoptaste.de , laptopkey-europe.eu , laptopkeys-europe.eu , singlelaptopkeys.com , laptopkey.eu , tastiperletastiere.it , teclasparateclado.es , www.klavishydlaklaviatury.ru , www.toetsenbordtoetsen.nl , www.pliktra.gr , www.klavyeyetus.web.tr , www.klavesydoklavesnic.cz , www.tangenter.se , www.tastepentrutastatura.ro , www.teclasparateclado.pt . All products come from the secondary market.
5.    Orders from Customers are accepted through the websites mentioned above. It is not required to open an account or to register on the website for placing an order. After placing an order, the Customer receives an e-mail message confirming the receipt of the order by the Online Shop.
6.    Upon placing an order, the Customer enters into a sales agreement for the ordered goods with the Online Shop.
7.    In the order, the Customer makes:
a)    the choice of ordered goods,  
b)    the choice of the delivery method and of the address, to which the goods are supposed to be sent,  
c)    the choice of the payment method.
8.    In the case of unavailability of some goods covered by the sales agreement, the Customer is informed about the status of the order and shall make a decision on how to proceed with the order (partial execution of the order or cancellation of the order as a whole).
9.    If the product is not available (lack of the products in stock) and it is not possible to execute the order of the Customer, the Online Shop will return the amount due for the product and the dispatch to the Customer within 14 (fourteen) calendar days from the cancellation of the order to the bank account specified by the customer.
10.    A VAT bill is attached to every purchase.

III.    Changes in orders:

11.    The Customer can change the order until the moment of its execution (that is until the moment of the product dispatch). The customer can cancel the placed order before its dispatch.


IV.    Prices of products and dispatch:

12.    All prices of products placed on the website of the Online Shop are prices quoted in USD, GBP or Euro.
13.    The price quoted for every product is binding at the moment of placing the order by the Customer. When purchasing greater number of keys, the unit price shall be reduced in accordance with the table in the bookmark "sale" (https://www.laptopkey.eu/promo/)
14.    The shipping costs shall be covered by the customer and they are the same regardless of the number and the size of the purchased products. It is possible to become acquainted with them in the bookmark "Shipment" (https://www.laptopkey.eu/shipment/)

V.    Delivery time:

15.    Each item is dispatched no later than on the next day after posting the payment.
16.    The orders are delivered by Polish Post to the address indicated by the Customer.
17.    The method and the time of delivery in the European Union declared by the carrier:
-    a priority parcel - up to 5 working days, 


VI.    Payment methods:
18.   The customer may choose from the following payment methods for ordered goods:
a)    PayPal,
b)    bank transfer to the account,
c)    Skrill

VII.    Customer complaints:

19.    The customer is entitled to make a complaint in relation with the non-compliance of the product dispatched with the sales contract in the Online Shop; in such case, the Online Shop covers the costs of the new dispatch.
20.    In case of delivering a damaged product to the customer, the Shop shall dispatch the product one more time at its own expense or return the payment to the bank or PayPal account specified by the Customer.

VIII.    The right of the withdrawal from the sales contract

21.    In accordance with the act, the Customer may cancel the purchase of the product made in the Online Shop without giving any reason within 14 days from the date of the delivery - in such case, the Customer shall cover the dispatch costs. The product shall be send back to the address:


RETURNS AND REPLACEMENT OF PRODUCTS
Klawiszedolaptopa.pl Milek Krzysztof
ul. Gogolińska 4E
46-061 Źlinice

22.    The shop shall refund the amount due for the returned products to the bank or PayPal account specified by the customer within 14 working days. There is a possibility of resolving disputes electronically by means of the EU internet platform ODR (online dispute resolution) https://ec.europa.eu/consumers/odr


IX.    Personal details

23.    Providing personal data in the order form is voluntary but necessary to execute the order. Customers have the right to access their personal data and to correct it.
24.    Personal details are protected in accordance with: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, on the free movement of persons and repealing Directive 95/46 / EC (General Data Protection Regulation) - GDPR. More about Privacy Policy.

 

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Feel free to use the FAQ webpage, where we have presented the answers for the most frequently questions by Customers asked.